Customer
Service liaison
California's codes and
regulations can be challenging for its citizens. El Dorado County
understands that not everyone is familiar with the rules and processes that are
involved. The liaison position was created to help our customers through
these processes and to bring resolution to issues that may arise. The liaison works as an advocate for the customer, answering questions and
coordinating with various County organizations to make customer interactions as
trouble-free as possible.
For questions regarding building fee estimates and costs related to building permits, please contact the Building Department at 530-621-5315 or email bldgdept@edcgov.us for the Placerville office or tahoebuild@edcgov.us for the South Lake Tahoe office. CLICK HERE for the process of obtaining a building permit.
For an inspection request, please contact 530-621-5377 or email inspection@edcgov.us
For questions regarding zoning and parcel development, please contact Planning Services at 530-621-5355 or email planning@edcgov.us.
For questions regarding plot sales at County-operated cemeteries or cemetery information, please contact Cemetery Administration at 530-621-7594 or email cemeteryops@edcgov.us.
For questions regarding the Placerville or Georgetown Airport, fee schedule, or hanger availability, please contact the Airport Division at 530-322-0459 or email airportoperations@edcgov.us.
Reasons
to contact the liaison:
- **Comments. Feedback. Assistance.**
- If you need help in the application process
- If you are experiencing difficulty in the permitting process or
getting a permit issued
- If you are receiving conflicting information from staff or
other County agencies
- If you don’t understand the requirements for your submittal
- If you have questions regarding the review/inspection process
For assistance with your processing needs, comments, or feedback,
please contact the liaison @ katie.rider@edcgov.us, 530-621-5352,
or you can leave comments and feedback through the online Customer Service Questionnaire.