General Contact Number: (530) 621-5567

Behavioral Health

El Dorado County Patients' Rights Office

​The Patients’ Rights Office was created in each California County to protect and further the rights of mental health care consumers residing in that County.

What the El Dorado County Patients’ Rights Office Does:

  • Represents Consumers at the El Dorado County Psychiatric Health Facility (PHF)
  • Responds to Grievances and Complaints related to Mental Health Services
  • Responds to Inmate Mental Health Concerns
  • Provides General Information to Consumers, Family Members, and the Public
  • Provides Training Regarding Patients' Rights to Consumers and Providers
  • Provides Medi-Cal Beneficiary Publications and Forms


Mondays, 8:00 a.m. to 2:00 p.m.
Wednesdays, 8:00 a.m. to 12:00 p.m.

Thursdays, 8:00 a.m. to 2:00 p.m.

Please contact the El Dorado County Patients’ Rights Office if you have any questions or need more information:

Patients' Rights Office
El Dorado County Health and Human Services Agency
Behavioral Health Division
768 Pleasant Valley Road, Suite 201
Diamond Springs, CA 95619
Phone:  (530) 621-6183


​English Español
Patients' Rights Brochure - Coming Soon​Folleto de los Derechos de los Pacientes - proximamente estara disponible
​Involuntary Hold Information Brochure - Coming Soon​Folleto de información sobre retención involuntaria - proximamente estara disponible
Rights for Individuals In Mental Health Facilities  Derechos de las personas en instituciones de salud mental


Grievance FormForma para Presentar Qugas
Appeal FormForma de Apelación
Change of Provider FormSolicitud para Cambiar de Cosejero
Historical Information Form


Mental Health Patients' RightsDerechos de los pacientes de salud mental