General Contact Number: (530) 621-5567

Child Protective Services


El Dorado County CPS 24-hour HOTLINE (844) 756-3699

For general questions, you may also contact CPS staff at our main office lines, Monday - Friday during business hours.
Placerville (530) 642-7100
South Lake Tahoe (530) 573-3201

Child Protective Services helps to identify, treat and reduce child abuse and neglect, and to ensure reasonable efforts are made to protect and maintain children in their homes.

FLYER - MAY 2020 - "Supporting Children and Families during COVID-19"

Child Protective Services (CPS) Staff:

  • Investigate reports of abuse, neglect, or exploitation;
  • Provide referrals to community resources;
  • Provide for the safety, permanency and well-being of children at risk of abuse or neglect;
  • Provide services to children and families in their own homes;
  • Provide out of home placement and permanency planning when necessary; and
  • Provide services to help youth in foster care make the transition to adulthood.

To Report Child Abuse or Suspected Child Abuse,
Call the 24-Hour Hotline: 
(844) 756-3699 

After making the phone call, Mandated Reporters must also FAX a written report (Report Form) to CPS within 36 hours.  Fax: (530) 663-8493

Related Links:

California Department of Social Services Free Mandated Reporter Training - Learn to spot and report evidence of child abuse and neglect. Or call the Placerville Office at (530) 642-7100 to arrange in-person training for your group.

For a list of El Dorado County Social Services programs, please download the Social Services Division Brochure