General Contact Number: (530) 621-5567

Emergency Medical Services Agency

9-1-1 Dispatch Centers

All EMS units in the County of El Dorado are dispatched from two 911 emergency communication centers. On the Western Slope, 911 calls for medical emergencies initially received by the Sheriff's Department are immediately routed to the CAL FIRE (California Department of Forestry) dispatch center in Camino. In the South Lake Tahoe area, calls are received directly by the South Lake Tahoe Police Department dispatch center in South Lake Tahoe. 

image of CAL FIRE Dispatch at Camino
CAL FIRE Dispatch at Camino

Dispatchers at both centers are trained in Emergency Medical Dispatch (EMD) protocols. They will query a caller and, if necessary, provide special medical instructions to assist the patient before emergency responders arrive. These highly-trained and dedicated individuals are the key first step in accessing the County of El Dorado's EMS System. 

image of South Lake Tahoe Dispatch Center
South Lake Tahoe Dispatch Center